tag:anaconda.statuspage.io,2005:/historyAnaconda Status - Incident History2024-03-27T23:22:56ZAnacondatag:anaconda.statuspage.io,2005:Incident/203817322024-03-27T20:45:40Z2024-03-27T20:45:40ZDot-org experiencing sluggishness<p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>20:45</var> UTC</small><br><strong>Investigating</strong> - Anaconda.org continues to suffer from slowness. We are investigating.</p>tag:anaconda.statuspage.io,2005:Incident/203803852024-03-27T18:41:44Z2024-03-27T18:45:43ZDot Org experiencing sluggishness<p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>18:41</var> UTC</small><br><strong>Resolved</strong> - Dot Org is now stable and will continue monitoring</p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>17:35</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:anaconda.statuspage.io,2005:Incident/201146452024-03-01T03:00:58Z2024-03-01T03:00:58ZAnaconda Infrastructure Maintenance<p><small>Mar <var data-var='date'> 1</var>, <var data-var='time'>03:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 1</var>, <var data-var='time'>01:30</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>29</var>, <var data-var='time'>21:19</var> UTC</small><br><strong>Scheduled</strong> - On 2024-02-27, we will be performing maintenance on the infrastructure powering several Anaconda related deployments.<br /><br />During this maintenance window, several services such as dot-cloud, pyscript, edublocks, and dot-org may experience windows of instability.<br /><br />We are working hard to keep this downtime as short as possible and are sorry for any inconvenience this might cause you. We expect the downtime to be shorter than the maintenance window and will update this maintenance announcement in a timely manner to keep you informed while the maintenance is happening.</p>tag:anaconda.statuspage.io,2005:Incident/200912562024-02-29T21:00:58Z2024-02-29T21:00:58ZAnaconda Infrastructure Maintenance<p><small>Feb <var data-var='date'>29</var>, <var data-var='time'>21:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>29</var>, <var data-var='time'>20:30</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>21:08</var> UTC</small><br><strong>Scheduled</strong> - On 2024-02-27, we will be performing maintenance on the infrastructure powering several Anaconda related deployments.<br /><br />During this maintenance window, several services such as dot-cloud, pyscript, edublocks, and dot-org may experience windows of instability.<br /><br />We are working hard to keep this downtime as short as possible and are sorry for any inconvenience this might cause you. We expect the downtime to be shorter than the maintenance window and will update this maintenance announcement in a timely manner to keep you informed while the maintenance is happening.</p>tag:anaconda.statuspage.io,2005:Incident/200209142024-02-21T13:39:55Z2024-02-21T13:39:55Zapi.anaconda.cloud & license.anaconda.cloud - Infrastructure Maintenance<p><small>Feb <var data-var='date'>21</var>, <var data-var='time'>13:39</var> UTC</small><br><strong>Completed</strong> - This maintenance has been completed.</p><p><small>Feb <var data-var='date'>21</var>, <var data-var='time'>11:11</var> UTC</small><br><strong>Verifying</strong> - We have performed all steps that are part of the maintenance and are running the last steps to verify the success of the maintenance.</p><p><small>Feb <var data-var='date'>21</var>, <var data-var='time'>09:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>19</var>, <var data-var='time'>14:15</var> UTC</small><br><strong>Scheduled</strong> - On 2024-02-21, we will be performing extensive maintenance on the infrastructure powering api.anaconda.cloud and license.anaconda.cloud.<br /><br />No downtime for any service is expected during the maintenance.</p>tag:anaconda.statuspage.io,2005:Incident/198775182024-01-31T20:49:50Z2024-01-31T20:49:50Zcommunity.anaconda.cloud is not loading correctly<p><small>Jan <var data-var='date'>31</var>, <var data-var='time'>20:49</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>31</var>, <var data-var='time'>17:13</var> UTC</small><br><strong>Investigating</strong> - We are investigating the failure and engaging with the vendor</p>tag:anaconda.statuspage.io,2005:Incident/198316242024-01-25T21:44:08Z2024-01-25T21:44:08ZAnaconda.cloud login issues<p><small>Jan <var data-var='date'>25</var>, <var data-var='time'>21:44</var> UTC</small><br><strong>Resolved</strong> - The incident has been resolved, all users should now be able to log in to anaconda.cloud</p><p><small>Jan <var data-var='date'>25</var>, <var data-var='time'>21:15</var> UTC</small><br><strong>Monitoring</strong> - A fix has been completed and we are monitoring to make sure there are no further issues.</p><p><small>Jan <var data-var='date'>25</var>, <var data-var='time'>21:08</var> UTC</small><br><strong>Identified</strong> - We have identified the issue, and are working on deploying a fix.</p><p><small>Jan <var data-var='date'>25</var>, <var data-var='time'>19:27</var> UTC</small><br><strong>Update</strong> - We are continuing to investigate the cause of the login issues.</p><p><small>Jan <var data-var='date'>25</var>, <var data-var='time'>18:18</var> UTC</small><br><strong>Investigating</strong> - We are investigating reports of some users being unable to login visiting anaconda.cloud. We are working on a resolution and will update this incident when new information is available.</p>tag:anaconda.statuspage.io,2005:Incident/194967532023-12-21T12:55:15Z2023-12-21T12:55:15Zanaconda.org: Maintenance might impact performance slightly<p><small>Dec <var data-var='date'>21</var>, <var data-var='time'>12:55</var> UTC</small><br><strong>Completed</strong> - We have successfully completed the maintenance.</p><p><small>Dec <var data-var='date'>21</var>, <var data-var='time'>12:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>21</var>, <var data-var='time'>10:12</var> UTC</small><br><strong>Scheduled</strong> - We will be performing maintenance on the database powering anaconda.org.<br /><br />No service interruptions are expected, but performance might be impacted slightly during the maintenance window.<br /><br />We are working to keep this impact as little as possible and will keep you updated here.</p>tag:anaconda.statuspage.io,2005:Incident/194373612023-12-20T06:01:12Z2023-12-20T06:01:12Zanaconda.cloud infrastructure maintenance<p><small>Dec <var data-var='date'>20</var>, <var data-var='time'>06:01</var> UTC</small><br><strong>Completed</strong> - The maintenance for Anaconda Cloud was successful.</p><p><small>Dec <var data-var='date'>20</var>, <var data-var='time'>05:49</var> UTC</small><br><strong>Verifying</strong> - The maintenance was successfully completed and all components are back to normal operations.<br />We finished the maintenance work and are currently validating that everything is back online.</p><p><small>Dec <var data-var='date'>20</var>, <var data-var='time'>05:15</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>11:43</var> UTC</small><br><strong>Scheduled</strong> - During maintenance work on 2023-12-20 between 5:15 - 6:15 UTC anaconda.cloud, repo.anaconda.cloud, community.anaconda.cloud, learning.anaconda.cloud and nb.anaconda.cloud will be unavailable for some time. This maintenance does not affect api.anaconda.cloud.<br /><br />We are working hard to keep this downtime as short as possible and apologize for any inconvenience this might cause you. We expect the downtime to be shorter than the maintenance window and will update this maintenance announcement in a timely manner to keep you informed while the maintenance is happening.</p>tag:anaconda.statuspage.io,2005:Incident/193344882023-12-06T14:47:46Z2023-12-06T14:47:46Zblank page for some anaconda.cloud users<p><small>Dec <var data-var='date'> 6</var>, <var data-var='time'>14:47</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>15:21</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>15:21</var> UTC</small><br><strong>Update</strong> - A fix has been deployed and users should expect to see restored services. In the meantime we will be monitoring.</p><p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>14:59</var> UTC</small><br><strong>Identified</strong> - We have identified the cause of the issue and are working on a fix. Updated to follow shortly.</p><p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>14:43</var> UTC</small><br><strong>Investigating</strong> - We are investigating reports of some users seeing a blank page when visiting anaconda.cloud. We are working on a resolution and will update this incident when new information is available.</p>tag:anaconda.statuspage.io,2005:Incident/191817082023-11-20T18:14:32Z2023-11-20T18:14:32Zanaconda.org DB maintainence<p><small>Nov <var data-var='date'>20</var>, <var data-var='time'>18:14</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'>20</var>, <var data-var='time'>18:14</var> UTC</small><br><strong>Update</strong> - DB upgraded completed successfully and no issues were uncovered.</p><p><small>Nov <var data-var='date'>20</var>, <var data-var='time'>18:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>20</var>, <var data-var='time'>17:32</var> UTC</small><br><strong>Scheduled</strong> - anaconda.org is undergoing database maintenance. No impact is expected.</p>tag:anaconda.statuspage.io,2005:Incident/191279382023-11-15T15:55:43Z2023-11-15T15:55:43Zanaconda.cloud: Caching and CDN improvements<p><small>Nov <var data-var='date'>15</var>, <var data-var='time'>15:55</var> UTC</small><br><strong>Completed</strong> - This maintenance has been completed.</p><p><small>Nov <var data-var='date'>15</var>, <var data-var='time'>15:34</var> UTC</small><br><strong>Verifying</strong> - We have completed all configuration and are monitoring traffic flow. We will update again as necessary.</p><p><small>Nov <var data-var='date'>15</var>, <var data-var='time'>15:01</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>15</var>, <var data-var='time'>14:37</var> UTC</small><br><strong>Scheduled</strong> - We will improve our caching and CDN configuration for anaconda.cloud. <br /><br />There is no negative impact expected. <br /><br />With this maintenance, we are aiming to improve latency, especially for users outside of the US. If you notice any negative impacts or problems, please contact us at https://support.anaconda.com/hc/en-us/requests/new?ticket_form_id=360006825553</p>tag:anaconda.statuspage.io,2005:Incident/191175132023-11-14T14:33:58Z2023-11-14T14:33:58Zanaconda.org: DNS and TLS maintenance<p><small>Nov <var data-var='date'>14</var>, <var data-var='time'>14:33</var> UTC</small><br><strong>Completed</strong> - We have completed the maintenance.</p><p><small>Nov <var data-var='date'>14</var>, <var data-var='time'>13:16</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>14</var>, <var data-var='time'>13:13</var> UTC</small><br><strong>Scheduled</strong> - We'll be performing maintenance on the DNS records and TLS setup of anaconda.org.<br /><br />There will be no user-facing changes or service interruptions, this maintenance is done for the tear-down of configuration in place for the update last week.<br /><br />If there's issues related to this maintenance, please reach out to us by opening an issue in https://github.com/ContinuumIO/anaconda-issues</p>tag:anaconda.statuspage.io,2005:Incident/190575222023-11-10T17:31:43Z2023-11-10T17:31:43ZAnaconda.org Infrastructure Upgrade<p><small>Nov <var data-var='date'>10</var>, <var data-var='time'>17:31</var> UTC</small><br><strong>Completed</strong> - We have completed all work on this maintenance and verified that everything is running smoothly.<br />If you notice any issues, please reach out at https://github.com/ContinuumIO/anaconda-issues/issues.</p><p><small>Nov <var data-var='date'> 8</var>, <var data-var='time'>14:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'> 8</var>, <var data-var='time'>13:59</var> UTC</small><br><strong>Scheduled</strong> - Anaconda.org will be implementing an infrastructure upgrade starting on 14:00 UTC. <br /><br />To limit disruptions, we’ve planned staggered releases over the next few days. During this time, you might notice momentary unavailability of the site or a brief disruption of service on Anaconda Client.<br /><br />If you have any concerns or questions, please reach out to https://github.com/ContinuumIO/anaconda-issues/issues. This upgrade aims to enhance the performance and scalability of this platform.<br /><br />We appreciate your patience as we work to improve!<br /><br />Best,<br />The Anaconda.org Team</p>tag:anaconda.statuspage.io,2005:Incident/190132552023-11-04T12:43:23Z2023-11-04T12:43:23ZSlow UI Performance and Load Times<p><small>Nov <var data-var='date'> 4</var>, <var data-var='time'>12:43</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'> 4</var>, <var data-var='time'>06:12</var> UTC</small><br><strong>Update</strong> - Just to provide an update, we are still seeing this slow UI performance issue in a few cases, we are still working to resolve the issue fully.</p><p><small>Nov <var data-var='date'> 3</var>, <var data-var='time'>21:16</var> UTC</small><br><strong>Monitoring</strong> - We're still seeing some cases of slow ui performance, but the issue is intermittent and isolated. We continue to monitor the situation.</p><p><small>Nov <var data-var='date'> 3</var>, <var data-var='time'>19:16</var> UTC</small><br><strong>Investigating</strong> - We're investigating an ongoing issue with slow UI performance. For some users, in some cases, user interface elements are loading very slowly, causing timeout errors.</p>tag:anaconda.statuspage.io,2005:Incident/190040832023-11-02T21:18:04Z2023-11-02T21:18:04ZSite interface intermittently loads a blank page<p><small>Nov <var data-var='date'> 2</var>, <var data-var='time'>21:18</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved. We're monitoring closely at the moment.</p><p><small>Nov <var data-var='date'> 2</var>, <var data-var='time'>21:05</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Nov <var data-var='date'> 2</var>, <var data-var='time'>21:02</var> UTC</small><br><strong>Identified</strong> - We've identified an issue where the site may fail to load, rendering a blank page. This is occurring intermittently and impacting some users. We've isolated the cause and are rolling out a fix.</p>tag:anaconda.statuspage.io,2005:Incident/189690642023-10-30T16:28:01Z2023-10-30T16:28:01ZUsers experience issues with authentication<p><small>Oct <var data-var='date'>30</var>, <var data-var='time'>16:28</var> UTC</small><br><strong>Resolved</strong> - Our partner has confirmed the resolution of the issue, and we can also confirm that user authentication on all our platforms is working again. If you notice any further issues, please don't hesitate to reach out to our support.</p><p><small>Oct <var data-var='date'>30</var>, <var data-var='time'>15:34</var> UTC</small><br><strong>Monitoring</strong> - Our partner is actively mitigating the issue and we are seeing an improvement of the situation. We are monitoring the situation and will post updates as soon as the status changes.</p><p><small>Oct <var data-var='date'>30</var>, <var data-var='time'>15:26</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating issues with user authentication. We have tracked down the root cause to one of our partners, who have confirmed that they are actively working on the incident.</p>tag:anaconda.statuspage.io,2005:Incident/186042392023-09-26T20:30:09Z2023-09-26T20:30:09Zanaconda.org experimental cache trial run<p><small>Sep <var data-var='date'>26</var>, <var data-var='time'>20:30</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>26</var>, <var data-var='time'>18:30</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>25</var>, <var data-var='time'>19:49</var> UTC</small><br><strong>Scheduled</strong> - In the coming weeks, we will activate a new network cache for some of the most popular channels on anaconda.org!<br /><br />This transition will begin with the anaconda.org/anaconda channel when we conduct a two hour test on Tuesday, September 26 from 18:30 to 20:30 UTC (1:30 to 3:30 PM CDT).<br /><br />We will schedule the go-live for the anaconda channel for later in the week after reviewing the data we collect during the trial.<br /><br />The following channels will be migrated to the new cache in roughly this order:<br /><br />anaconda.org/<br />* r/<br />* pro/<br />* conda-test/<br />* conda-canary/<br /><br />We will announce these migrations as scheduled maintenance here, too.<br /><br />The next set of channels to be migrated will be coordinated with the respective projects and communities, pending the successful migration of the aforementioned channels. These channels are:<br /><br />anaconda.org/<br />* intel/<br />* nvidia/<br />* pytorch/<br />* rapidsai/<br />* rapidsai-nightly/<br /><br />Two notable omissions are conda-forge and bioconda. These channels make use of a feature called repodata hotfix patching, and can not be migrated to the new cache yet.</p>tag:anaconda.statuspage.io,2005:Incident/185595692023-09-21T02:11:54Z2023-09-21T02:11:54Zanaconda.cloud - Some channels degraded<p><small>Sep <var data-var='date'>21</var>, <var data-var='time'>02:11</var> UTC</small><br><strong>Resolved</strong> - We have implemented mitigation measurements and the platform is fully operational again. Sorry for any inconvenience.</p><p><small>Sep <var data-var='date'>21</var>, <var data-var='time'>00:22</var> UTC</small><br><strong>Identified</strong> - We have identified the issue and we are rolling out a fix. All systems should be back to normal operation within a few minutes.</p><p><small>Sep <var data-var='date'>20</var>, <var data-var='time'>22:22</var> UTC</small><br><strong>Update</strong> - Calls from the CLI are working, we are still investigating an issue on the UI of anaconda.cloud. We will provide another update shortly or once we have identified the root cause, whatever comes next.</p><p><small>Sep <var data-var='date'>20</var>, <var data-var='time'>21:14</var> UTC</small><br><strong>Update</strong> - We are triaging the issue and have isolated one of the possible components that are causing the issue. We will provide another update in 30 minutes.</p><p><small>Sep <var data-var='date'>20</var>, <var data-var='time'>20:41</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating an issue involving several channels in anaconda.cloud returning 500 errors</p>tag:anaconda.statuspage.io,2005:Incident/185436992023-09-19T14:04:59Z2023-09-19T14:04:59ZDegraded performance for anaconda.org<p><small>Sep <var data-var='date'>19</var>, <var data-var='time'>14:04</var> UTC</small><br><strong>Resolved</strong> - No further issues have occurred.</p><p><small>Sep <var data-var='date'>19</var>, <var data-var='time'>11:11</var> UTC</small><br><strong>Monitoring</strong> - We have identified the reason for the performance impact and resolved it. We'll continue monitoring the situation.</p><p><small>Sep <var data-var='date'>19</var>, <var data-var='time'>09:04</var> UTC</small><br><strong>Investigating</strong> - We are investigating degraded performance of anaconda.org.<br /><br />This may affect uploads of packages and the website for some users.</p>tag:anaconda.statuspage.io,2005:Incident/185358732023-09-18T18:09:49Z2023-09-18T18:09:49ZPartial outage of anaconda.org<p><small>Sep <var data-var='date'>18</var>, <var data-var='time'>18:09</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Sep <var data-var='date'>18</var>, <var data-var='time'>16:03</var> UTC</small><br><strong>Monitoring</strong> - We have identified the issue and implemented a fix. We're monitoring the situation to ensure the fix is durable to avoid this from re-occuring.</p><p><small>Sep <var data-var='date'>18</var>, <var data-var='time'>15:05</var> UTC</small><br><strong>Investigating</strong> - There is a partial outage for anaconda.org. We're investigating this issue.</p>tag:anaconda.statuspage.io,2005:Incident/183469652023-09-01T10:25:25Z2023-09-01T10:25:25ZIncreased error rate on anaconda.org<p><small>Sep <var data-var='date'> 1</var>, <var data-var='time'>10:25</var> UTC</small><br><strong>Resolved</strong> - anaconda.org is back to normal operation and we are monitoring it closely.</p><p><small>Sep <var data-var='date'> 1</var>, <var data-var='time'>09:54</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating an increased error rate on anaconda.org. We will post an update as soon as it is available.</p>tag:anaconda.statuspage.io,2005:Incident/182987502023-08-30T00:11:11Z2023-08-30T00:11:11Zimprove regional caching for anaconda.org - part 2 of 2<p><small>Aug <var data-var='date'>30</var>, <var data-var='time'>00:11</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Aug <var data-var='date'>30</var>, <var data-var='time'>00:02</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>28</var>, <var data-var='time'>21:26</var> UTC</small><br><strong>Scheduled</strong> - We will be enabling another feature for regional cache management, which is expected to further improve cache performance for non-US users. This is an additional step that could not be completed during the previous enhancement: https://anaconda.statuspage.io/incidents/jyjwg4cv2640<br /><br />To report any problems, please file a bug report here: https://github.com/conda/infrastructure/issues/new/choose</p>tag:anaconda.statuspage.io,2005:Incident/182167732023-08-22T14:30:20Z2023-08-22T14:30:21Zimprove regional caching for anaconda.org<p><small>Aug <var data-var='date'>22</var>, <var data-var='time'>14:30</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Aug <var data-var='date'>22</var>, <var data-var='time'>14:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>22</var>, <var data-var='time'>02:56</var> UTC</small><br><strong>Scheduled</strong> - We will be enabling better regional caching for anaconda.org channels. Users outside of the central US should expect to see better, localized caching.<br /><br />To report any problems, please file a bug report here: https://github.com/conda/infrastructure/issues/new/choose</p>tag:anaconda.statuspage.io,2005:Incident/181775652023-08-17T22:03:44Z2023-08-17T22:03:44ZDegraded database write performance<p><small>Aug <var data-var='date'>17</var>, <var data-var='time'>22:03</var> UTC</small><br><strong>Resolved</strong> - We've identified the source of the database latency, which was hundreds of short duration queries being sent to the database by a specific job, removed it, and prevented it from running in the future.</p><p><small>Aug <var data-var='date'>17</var>, <var data-var='time'>21:05</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating an issue with slow database write performance for Anaconda Cloud. This may appear as visible slowness (latency) when attempting to perform updates to your user profile, or when resetting passwords.</p>