Monitoring - Yesterday's changes to correct DB performance issues have been effective, and we continue to watch for anything unusual. We will mark this incident Resolved once the new server release is fully rolled out.
Nov 30, 2022 - 14:34 UTC
Identified - The cause of the anaconda.org outages (yesterday and today) has been identified. An update is ready to be deployed which will allow the secondary mongodb nodes to serve some of the read requests, which should mitigate the issue.

We anticipate password reset requests may be partially affected by this change until the subsequent server release, which is scheduled for tomorrow, 2022-11-30.

If you are trying to change your password on anaconda.org - it may take multiple attempts before your reset request is successful. This is a temporary issue and will be resolved by tomorrow's update.

Nov 29, 2022 - 16:50 UTC
Investigating - Looking for a root cause of today's earlier outage.
Nov 28, 2022 - 22:37 UTC
Anaconda.cloud Operational
90 days ago
99.99 % uptime
Today
Anaconda.cloud Frontend Website Operational
90 days ago
99.99 % uptime
Today
Commercial Package Repository Service - repo.anaconda.cloud ? Operational
90 days ago
100.0 % uptime
Today
Commercial Package Repository - repo.anaconda.cloud - Packages ? Operational
90 days ago
100.0 % uptime
Today
Commercial Package Repository - repo.anaconda.cloud - CVE Data ? Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Licensing API Operational
90 days ago
100.0 % uptime
Today
Partner API Operational
90 days ago
100.0 % uptime
Today
Content API Operational
90 days ago
100.0 % uptime
Today
Email ? Operational
90 days ago
100.0 % uptime
Today
Anaconda.org Operational
90 days ago
100.0 % uptime
Today
Anaconda.org Front End Web Service Operational
90 days ago
100.0 % uptime
Today
Repository Service Operational
90 days ago
100.0 % uptime
Today
Channels Operational
90 days ago
100.0 % uptime
Today
Database ? Operational
90 days ago
100.0 % uptime
Today
anaconda.com Operational
90 days ago
100.0 % uptime
Today
anaconda.com ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 7, 2022

No incidents reported today.

Dec 6, 2022

No incidents reported.

Dec 5, 2022

No incidents reported.

Dec 4, 2022

No incidents reported.

Dec 3, 2022

No incidents reported.

Dec 2, 2022

No incidents reported.

Dec 1, 2022

No incidents reported.

Nov 30, 2022

Unresolved incident: Investigation of anaconda.org outage.

Nov 29, 2022
Nov 28, 2022
Resolved - anaconda.org started serving HTTP 500 errors for users for approximately 30 minutes. We are investigating the cause.

2022-11-28 21:50 UTC - MongoDB cpu usage spiked, resulting in a site outage that lasted for ~30 minutes (21:55 - 22:25).

Nov 28, 22:00 UTC
Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.