www.anaconda.com serving 403 to some users

Incident Report for Anaconda

Resolved

We have identified the root cause and improved caching to resolve performance and availability issues with the site. We expect full functionality is restored and will be conducting a post-mortem analysis.

Posted Sep 05, 2022 - 13:55 UTC

Monitoring

We have identified an issue with Chrome browsers versioned > 100.0 and have coordinated a change with our hosting provider to restore site functionality.

Posted Sep 05, 2022 - 13:17 UTC

Update

We are investigating reports that only Chrome-based browsers are affected.

Posted Sep 05, 2022 - 12:58 UTC

Investigating

We are investigating reports of our www.anaconda.com site being down for some users with a 403 status.

Posted Sep 05, 2022 - 12:48 UTC