Authenticated users receiving a 500 error

Incident Report for Anaconda

Resolved

Identified the root cause of the authentication issue on the backend and anaconda.org is functioning correctly again.
Posted Sep 24, 2024 - 16:49 UTC

Update

We are continuing to investigate this issue.
Posted Sep 24, 2024 - 16:11 UTC

Investigating

Investigating an issue related to authentication on the UI which throws an error and makes the UI unusable
Posted Sep 24, 2024 - 16:09 UTC
This incident affected: Anaconda.org (Front End Web Service - anaconda.org).