Service Disruption - Email Deliverability

Incident Report for Anaconda

Resolved

This incident has been resolved.

Posted Apr 01, 2022 - 23:53 UTC

Update

We have resumed normal service.

Posted Apr 01, 2022 - 23:53 UTC

Update

Email delivery is being restored. Newly generated messages should be being delivered. We are monitoring the restoration of delivery. Next update within an hour.

Posted Apr 01, 2022 - 23:01 UTC

Update

We're still working to restore email delivery. We will provide our next update within the next hour.

Posted Apr 01, 2022 - 21:54 UTC

Monitoring

We are currently experiencing a service disruption.

Our incident team is working to restore full service. Currently email is not being sent from Anaconda Nucleus for account related activities, including user account verification, password resets, and new token issuance.

We will send an additional update within the next 60 minutes.

Posted Apr 01, 2022 - 20:59 UTC

This incident affected: Anaconda.com (AI Platform Application - anaconda.com/app).