Anaconda Nucleus Email Service Disrupted

Incident Report for Anaconda

Resolved

This incident has been resolved.

Posted Jan 05, 2023 - 03:06 UTC

Update

We are continuing to monitor for any further issues.

Posted Jan 05, 2023 - 02:53 UTC

Monitoring

We are starting to seeing improvements with transactional emails. We will continue to monitor the incident until our email provider has resolved the issue.

Posted Jan 05, 2023 - 02:34 UTC

Identified

Our email provider is still investigating connection issues that impact transactional emails. Next update will be in an hour or sooner if the situation changes from the current state. We appreciate your continued patience.

Posted Jan 05, 2023 - 01:01 UTC

Update

Our email provider is still investigating the issue. Updates will be shared as they become available.

Posted Jan 04, 2023 - 23:48 UTC

Investigating

We have identified an issue with our email provider not sending transactional emails related to Anaconda Nucleus.

Posted Jan 04, 2023 - 22:47 UTC