Some anaconda.cloud organizations show up as "Canceled"

Incident Report for Anaconda

Resolved

A solution has been rolled out an affected customers should be reactivated. If you are still seeing a canceled subscription that should be active, please contact us.

Posted May 10, 2023 - 21:36 UTC

Identified

Identified a solution and are restoring active status to customers

Posted May 10, 2023 - 21:07 UTC

Update

We are continuing to investigate this issue.

Posted May 10, 2023 - 18:46 UTC

Investigating

Currently some existing customers organization status shows up as "Canceled" on anaconda.cloud.

Customers who have this status should not have existing capabilities impacted, but may have trouble adding new users or changing their organization. We're currently investigating.

Posted May 10, 2023 - 18:43 UTC