Elevated error rate on nb.anaconda.com

Incident Report for Anaconda

Resolved

The error rates on nb.anaconda.com appear to be caused by people with inactive browser tabs, due to a recent update to the Notebooks service. Reloading the tab or clicking on the "Restart server" button should fix any remaining errors.

Posted Jul 01, 2025 - 18:28 UTC

Update

The error rates on nb.anaconda.com are still elevated. We are continuing to investigate.

Posted Jul 01, 2025 - 17:32 UTC

Update

We've rolled out a fix for the errors on nb.anaconda.com and are monitoring the rollout.

Posted Jul 01, 2025 - 15:51 UTC

Update

We are continuing to investigate this issue.

Posted Jul 01, 2025 - 12:25 UTC

Investigating

We are seeing an elevated error rate for anaconda.com.

Posted Jul 01, 2025 - 10:54 UTC

This incident affected: Anaconda.com (Home Page - anaconda.com, AI Platform Application - anaconda.com/app, Notebook Service - nb.anaconda.com).